AWS Privacy Policy

Art With Sylvie (‘Art With Sylvie’) Privacy Policy

Introduction

Hi there, This Privacy Policy explains how we, at Art with Sylvie (‘AWS’), process information and engage with our audience via our website and its subscription options.

At AWS, we provide a range of FREE video content, targeted to support, education and empower art enthusiasts and students of art via the website www.artwithsylvie.com and You Tube Channel ‘ArtWithSylvie’.

In May 2020, AWS engaged with artists, galleries and art suppliers to create important learning and resource content for its audience.  Here are the main types of information we manage in relation to AWS and its online community of artists and art enthusiasts:

Information about yourself that you share.

This is the information including your profile and contributions to discussions on our website, ArtWithSylvie’s and or AWS Facebook Page. You have control over what you share, and you can update information at any time.

Communication.

We may help you connect with guest artists or art suppliers by inviting you to join the AWS online FREE events.  You decide how much or how little you wish to share,communicate and to whom.

Private activity

We respect your wish for privacy, and it is important to us as well. The following are a set of privacy principles we use to protect your privacy:

You can view further details on our privacy policy below.

We only ask for personal information that we require to assist you.

We do not rent, sell, or otherwise provide your personally identifiable information to third parties for marketing purposes.

We do not share any information you have not chosen to display on our website, profile to other parties, unless compelled by law, or as necessary to enforce our User Agreement or protect the rights, property, or personal safety of the AWS Subscribers, its Users, and the public.

We’ll tell you what information we have recorded about you.

If you would like any personal information changed or deleted, just ask.

In each of our emails to you, we always ask if you would like to unsubscribe at any time.

All information that you provide will be protected with industry standard protocols and technology.

Owners of this Website 

This Website is built and hosted on the provider WordPress.com and AWS is owned and operated by AWS’s founder Sylvie Carter.  You can reach us via e-mail at artwithsylvie@mail.com or by telephone at +61 0407 906036.

What we know about you.

When you visit our Web site, our Web server automatically records some general information about your visit, but does not recognise or record any individual information about you. The information we record and use for statistical purposes is : Your server address; The pages accessed and documents downloaded; The date and time; The previous site visited; and The type of browser used.

We can only identify you personally (for example, your name, e-mail address or phone number, whether you are an artist, art teacher and or student of art) if you give us this information voluntarily.

We use a cookie to control pop-up windows, so that we don’t annoy you with lots of pop-up windows every time you visit the site.  If you visit the site using one of our affiliate’s links, we use a cookie to keep track of your visit.

Your e-mail address

We do not know your e-mail address unless you give it to us. We only record your e-mail address if you send us a message, either directly or by signing up or subscribing to our online AWS community opportunities. We will use your email only internally within the AWS team, and will not disclose it to other organisations without your written permission. If you have given us your e-mail address, but do not want to receive e-mail from us in the future, please let us know by sending us an e-mail requesting this to artwithsylvie@mail.com

How we use this information

We use this information to improve the content of our Web site and analyse what pages people visit, and to provide our service or products and generally keep in touch with you.

Who has access to your information?

We use this information internally and share it with other people or organisations who need to know it as part of working with us in our normal business activities (i.e. Mailchimp which is our database for AWS Subscribers, suppliers and or Users). When we share this information with others, we check to see they have a privacy policy we do not share your personal information with others except under these conditions, and we do not disclose or sell your personal information to others for use in mailing lists or databases.

Future Variations

If our information practices change at some time in the future we will post the policy changes to our AWS Web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our Web site periodically.

Corrections

We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Upon request, we’ll tell you what information we have recorded about you. For your own protection, we generally ask you to make this request in writing, so that we can verify your identity (E-mail is too easy to forge!). If any of the information is incorrect, or you want us to remove all information about you, please contact us and we’ll amend it promptly. If you feel that this site is not following its stated information policy, please contact us at the above addresses or phone number.  

In summary, we value your privacy, and will only continue to correspond with you if either you give us your e-mail address or postal address for this express purpose (for example, if you sign up to our online AWS community events, on-line courses, or request information about our products and services); or we have an existing business relationship (for example, you have bought our products or services).  In any case, if you do not wish to receive such mailings in the future, please let us know by sending us e-mail or writing to us.

More Information

If you would like to know more about on-line privacy, visit The Australian Privacy Commissioner’s Web site.

What the AWS Privacy Policy Covers:

Information we collect on the AWS website

How the AWS uses your information.

Your information choices.

Your obligations as a User.

Important information regarding service eligibility.

Personal information collected

AWS makes services available through our website and You Tube Channel to enable art enthusiasts and students of art to learn and connect and share or distribute information from our AWS community (“Services”).

By joining the AWS online community as a Subscriber, you voluntarily and willingly provide us certain information, including personally identifiable information, which we collect in order to provide our products and services.

If you have any hesitation about providing information to us and/or having your information displayed on the AWS website http://www.artwithsylvie.com or otherwise used in any manner permitted in this Privacy Policy and the User Agreement, you should not become a Subscriber to the AWS online community; and, if you are already a member, you should email us and ask to be removed as a Subscriber.

Information provided via our AWS Website – http://www.artwithsylvie.com

Here are the most common ways in which a visitor directly provides information to our AWS Website or Facebook Page:

– Follower and Subscriber Information: When a visitor signs up to follow or subscribe, we collect the sign-up information requested by the Site, which typically includes an email address.

– Site Comments: When a visitor leaves a comment, we collect that comment, and other information that the visitor provides along with the comment, such as the visitor’s name and email address.

– Crowdsignal Survey Responses: When a visitor completes a poll, quiz, or other type of survey prepared by a User, we collect the visitor’s responses to those surveys, and other information that the survey owner requires for a poll/quiz/survey response, like an e-mail address.Order and Shipment Information: If a visitor orders a painting or work of art from AWS using our online AWS store and ecommerce features, we may collect information to process that order, such as credit card and billing information, and an address for shipping the package along to the recipient and calculating applicable taxes. We may also use this information for other purposes on behalf of our Users–for example, to send marketing and other communications from our Users to their customers, and to provide our User with analytics information about their ecommerce site (e.g., the number of orders from particular geographic areas).

Other Information Entered on the Site: We may also collect other information that a visitor enters on the AWS Site–such as a contact form submission, a search query, or Site registration.

A.    SUBSCRIBER REGISTRATION

In order to become a AWS Subscriber, you must provide us the following information to create an account: name, email address, country, and password. Like other passwords, you should choose one that is known only by you. You acknowledge that this information is personal to you, and by creating an account on the AWS website you allow the owners of AWS, to identify you.  Providing additional information about yourself beyond what is minimally required at registration is entirely up to you, but providing additional information enables you to derive more benefit from AWS

Any information you provide may be used by AWS as described in this Privacy Policy, including for the purpose of serving advertisements through the service. If you decide not to share certain information, you may not receive the full benefit of being a AWS User or Subscriber.

B           CONTACTS INFORMATION

You may also choose to manually enter or upload data about you to the AWS.

Information you provide to AWS via our online SHOP page to purchase paintings, is only viewable by you and AWS. By providing email addresses or other information to AWS you represent that you have authority to do so.

All information that you enter will be covered by this AWS Privacy Policy and will enable us to provide our products and services.

C.          CUSTOMER SERVICE

We may collect information through the AWS website in order to, among other things, accurately categorise and respond to your inquiries and investigate breaches of our terms.

D.          SITE USAGE

We may collect information about the fact that you use certain features and functionality of AWS, interact with third party Platform Applications, click on ads, or participate in research initiatives like polling and surveys.

E.          COOKIES

Like most website, our AWS website uses cookies and web log files to track site usage and trends, to improve the quality of our service, to customise your experience with AWS. A cookie is a tiny data file that resides on your computer, mobile phone, or other device, and allows us to recognise you as a User when you return to our AWS website using the same computer and web browser.

You can remove or block cookies using the settings in your browser, but in some cases that may impact your ability to use our website or related sites. One type of cookie, known as a “persistent” cookie, is set once you’ve logged in to your AWS online account. The next time you visit the website, the persistent cookie will allow us to recognise you as an existing User so you will not need to log in before using the Services. In order to access or change any of your private information (like a credit card number) or to send a message to another User, however, you must log in securely again with your password even if your computer contains your persistent cookie. Another type of cookie, called a “session” cookie, is used to identify a particular visit to AWS website. Session cookies expire after a short time or when you close your web browser.

In the course of serving advertisements or optimising the Services to our Users, we may allow authorised third parties to place or recognise a unique cookie on your browser. Any information provided to third parties through cookies will not be personally identifiable but may provide general segment information (e.g., your industry or geography, or information about your background) for greater customisation of your User experience. Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. AWS does not store unencrypted personally identifiable information in the cookies. AWS does not provide personally identifiable information to any third party ad network.

F.          LOG FILES, IP ADDRESSES AND INFORMATION ABOUT YOUR COMPUTER AND OR MOBILE DEVICE

Due to the communications standards on the Internet, when you visit the AWS website we automatically receive the URL of the site from which you came and the site to which you are going when you leave the website

AWS also receives the internet protocol (“IP”) address of your computer (or the proxy server you use to access the World Wide Web), your computer operating system and type of web browser you are using, email patterns, mobile device operating system (if you are accessing the AWS website using a mobile device), as well as the name of your ISP or your mobile carrier. We use this information to analyse overall trends to help improve the service. The linkage between your IP address and your personally identifiable information is not shared with third parties without your permission.

How Long We Keep Visitor Information

If we are not legally required to keep it, we generally discard information about Site visitors when no longer needed for the purposes for which we collect and use it on behalf of our Users — those purposes which are described in the “How We Use Visitor Information” section of this policy.

For example, we keep the web server logs that record information about a visitor to one of our User’s Sites — such as the visitor’s IP address, browser type, and operating system — for approximately 30 days. We retain the logs for this period of time in order to, among other things, investigate issues if something goes wrong on a User’s Site.

As another example, when a Site visitor views your Site we use their IP address in order to update your Site Stats with information about their visit, like what country they are in. We keep that IP address for approximately 30 days to give us time to calculate your monthly Site Stats and address any issues with those counts

RIGHTS TO ACCESS, CORRECT AND ELIMINATE INFORMATION ABOUT YOU

You have a right to access, modify, correct and eliminate the data you supplied to the AWS. If you update any of your information, we may keep a copy of the information that you originally provided to us in our archives for uses documented in this policy. You may request deletion of your information at any time by contacting us. We will respond to your request within 30 days.

HOW WE USE VISITORS INFORMATION

CONSENT TO AWS PROCESSING INFORMATION ABOUT YOU

By providing information to us in your AWS Subscriber registration, you are voluntarily accepting the terms and conditions of this Privacy Policy that enables AWS to process information about you.

Supplying information to AWS, including any information deemed “sensitive” by applicable law, is entirely voluntary on your part. You have the right to withdraw your consent to the AWS collection and processing of your information at any time, in accordance with the terms of this Privacy Policy, by changing your member’s settings and or closing your online subscription with AWS, but please note that your withdrawal of consent will not be retroactive.

AWS COMMUNICATIONS

We will communicate with you through the email and notices you provide to us or posted on the AWS website, messages to your email or inbox, or through other means available through the service. We may send you a series of emails that help inform you about the features of the Services and or Products we provide, and we will also send you service messages relating to the functioning of the Services. We may also send you messages with promotional information directly or on behalf of our partners, unless you have opted out of receiving promotional information.

You can change your e-mail and contact preferences at any time by emailing us. If you wish, you can also opt-out of receiving promotional emails by sending a request to the customer service through artwithsylvie@mail.com

CUSTOMISED CONTENT

We use information provided to us (or to third parties with whom it offers combined services) to customise our Users and Subscribers’ experience on our website.

SHARING INFORMATION WITH THIRD PARTIES

AWS takes the privacy of our Users very seriously, and we do not sell, rent, or otherwise provide your personally identifiable information to third parties for marketing purposes. Further, we will only share your personally identifiable information with third parties to carry out your instructions or to provide the Services or information unless compelled by law, or as necessary to enforce our User Agreement or protect the rights, property, or personal safety of AWS, its Users, and the public. These third parties do not retain, share, or store any personally identifiable information except to provide these services, and they are bound by confidentiality agreements limiting the use of your information.

We may provide aggregated anonymous data about the usage of the Services to third parties for purposes that we deem, in our sole discretion, to be appropriate, including to prospective advertisers on AWS website. 

WORKING WITH THIRD PARTIES TO OFFER SERVICES.

We collaborate with third parties to offer User or Subscriber services and functionality on our website, using developer tools such as our application programming interfaces (“APIs”). These third parties are either partners (“Partners”) with whom we have negotiated an agreement to provide services (“Combined Services”), or developers (“Platform Developers”) who have agreed to our API terms in our developer signup flow to build applications (“Platform Applications”) for our website.  AWS uses WordPress.com website domain and design to administer and build the AWS website and WordPress.com use a variety of third party services and API’s to provide a service to AWS for the hosting of the AWS website.

POLLS AND SURVEYS

Polls and Surveys may be conducted by AWS and or our Users or third parties, such as Monkey Survey. As a User, you may be invited to participate in polls and surveys from the AWS website. Your selection may be random, or it may be based on your non-personally identifiable information, such as job title, geography, company size and/or industry. Whether or not you decide to participate in a poll or survey is completely up to you.  After you complete a poll, you will be given access to the aggregate responses of the poll on a results page. Some third parties may target advertisements to you on the results page based on your answers in the poll. Further, AWS or third parties may follow up with you via In Mail regarding your participation unless you have opted out of receiving In Mail messages. 

We may use third parties to deliver incentives to you to participate in our research surveys or polls. If the delivery of incentives requires your contact information, you may be asked to provide personally identifiable information to the third party fulfilling the incentive offer, which will only be used for the purpose of delivering incentives and/or verifying your contact information. It is up to you whether you provide this information, or whether you desire to take advantage of an incentive.

We will not disclose any personally identifiable information to any third parties in connection with the conduct of any polls or surveys. Your consent to use any personally identifiable information for the purposes set forth in the poll or survey will be explicitly requested by the party conducting it. AWS abides by Privacy Act and the ethics and principal guidelines for market research. You may opt-out of participating in Surveys to stop receiving these inquiries and requests, by emailing artwithsylvie@mail.com

SEARCH

We offer search services via our website to help you find information on our website. Our search also allows you to find contributions from the AWS content providers.

ANSWERS, GROUPS, AND OTHER SERVICES

If you post on the Answers section of AWS website, participate in a AWS event, or import a blog, you should be aware that any personally identifiable information you choose to provide there can be read, collected, or used by other Users of these forums, as well as Platform Developers and other third parties, and could be used to send you unsolicited messages. AWS is not responsible for the information you choose to submit in these forums.

TESTIMONIALS AND ADVERTISEMENTS

If you provide any testimonials about AWS and or our Services through AWS website, we may post those testimonials on our website. Testimonials may include your name and other personal information that you have provided. For more information contact us in writing or via email to artwithsylvie@mail.com

COMPLIANCE WITH LEGAL PROCESS

It is possible that we may need to disclose personal information, profile information and/or information about your activities as a AWS User when required by subpoena or other legal process, or if AWS has a good faith belief that disclosure is necessary to (a) investigate, prevent or take action regarding suspected or actual illegal activities or to assist government enforcement agencies; (b) to enforce the User Agreement, to investigate and defend ourselves against any third party claims or allegations, or to protect the security or integrity of our site; and/or (c) to exercise or protect the rights, property or personal safety of the AWS, our Users, employees, or others.

DISCLOSURES TO OTHERS

We may also disclose your personal information and other information you provide to another third party as part of a reorganization or a sale of the assets of the AWS, a subsidiary or division. Any third party to whom AWS transfers or sells assets will have the right to continue to use the personal and other information that you provide to us.

YOUR INFORMATION CHOICES   

ACCESSING AND CHANGING YOUR ACCOUNT INFORMATION

You can review the personal information you provided to us and make any desired changes to the information you publish, or to the settings for your account including your email and contact preferences, at any time by logging into our website. Please be aware that even after your request for a change is processed, AWS may, for a time, retain residual information about you in its backup and/or archival copies of its database.

We encourage our Users or Subscribers to review their account settings and adjust them in accordance with their preferences.

CLOSING YOUR SUBSCRIPTION OR ACCOUNT WITH AWS

You can close your subscription or relationship through the AWS customer service email. artwithsylvie@mail.com

If you close your connection with AWS we will remove your name and other personally identifiable information from our database.

If you close your account, we have no obligation to retain your information, and may delete any or all of your account information without liability. However, we may retain certain data contributed by you if we believes it may be necessary to prevent fraud or future abuse, or for legitimate business purposes, such as analysis of aggregated, non-personally identifiable data, account recovery, or if required by law.

AWS disclaims any liability in relation to the deletion or retention (subject to the terms herein) of information or any obligation not to delete the information. AWS does not control when search engines update their cache, which may contain certain public profile information that has since been removed from AWS database.

MEMORIALISING ACCOUNTS

If AWS learn that a Subscriber or website User is deceased, we may restrict profile access and close an account if we receive a formal request from the User’s next of kin or other proper legal request to do so.

AWS USER OR SUBSCRIBER OPTIONS

As a Subscriber or User of the AWS website. We would appreciate you abiding by the terms and conditions of this AWS Privacy Policy. This includes respecting all intellectual property rights that may belong to AWS or third parties (such as trademarks or photographs you see on the AWS website).  In accordance with copyright law, it is important that you do not download or otherwise disseminate any information that may be deemed to be injurious, violent, offensive, racist or xenophobic, or which may otherwise violate the purpose and spirit of AWS and its online community of Users or Subscribers.  You can provide to AWS and/or other Users information that you believe might be injurious or detrimental to your person or others.  It is your responsibility to keep your Username and password confidential and not share it with others.

Any violation of these guidelinesmay lead to the restriction, suspension or termination of your subscription or AWS online account at the sole discretion of AWS.

Important information

This Privacy Policy covers the site of the www.artwithsylvie.com

Because AWS wants to demonstrate our commitment to our Subscribers or Users’ privacy, we have agreed to disclose our privacy practices and also to review these on a regular basis. 

Children are not eligible to use our service and we ask that minors (under the age of 18) do not submit any personal information to us or use the service.

Security

In order to help secure your personal information, access to your data on AWS is password-protected, and sensitive data (such as credit card information) is protected by SSL encryption when it is exchanged between your web browser and AWS website. To protect any data you store on our servers, AWS regularly audits its system for possible vulnerabilities.

However, since the internet is not a 100% secure environment, we cannot ensure or warrant the security of any information you transmit to AWS. There is no guarantee that information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. It is your responsibility to protect the security of your login information.

HOW TO CONTACT US

Should you have other questions or concerns about these privacy policies, please contact:

artwithsylvie@mail.com